FAQs - SAFEWELL GROUP HOLDINGS LTD

FAQs

| General

Q:Are you a manufacturer or trading company?

A:We are a professional manufacturer of safes.

Q: Does the company have strong strength?

A:Yes! We have decades of experience.We not only have hundreds of suppliers,we also have many cooperative customers.

Q: How do you make our business long-term and good relationship?

A:We keep good quality and competitive price to ensure our customers benefit ; We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

| Products

Q:How do you control the products quality?

A:We check the products one by one before do the bulk packing.

Q:How do you to handle the issue if the products have some problems after received?

A:We will compensate the customers for loss by products or discount if the problem caused by the product.

Q: Does your company have more products?

A:Yes! We have thousands of products, you can send the product pictures to us, we will provide a quote for you.

Q: Do you test all your goods before delivery?

A:Yes, we have 100% test and QC inspection before delivery.

| Customization

Q: Whether the product can be customized?

A:Yes! We can customize different packaging,color and logo according to your requirements.

Q:How much time to make samples?

A:Usually it will take 7days to make new samples.

Q: Can we print our logo on the product?

A:Yes,print your logo on product is available.

| Service

Q: What if I can't find the infos I'm looking for, or what if I want to speak to someone directly?

A:Start online TM or inquiry now, feedback will be got promptly or latest within 12 hours.

| Payment

Q: Whether to accept trade assurance?

A:Yes! We very much hope that we can place an order through trade assurance.

| Shippment

Q:How much time to ship the goods if place an order?

A:Usually it will take 15-45 days to finish the goods, but sometimes depend on the order quantity.

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